FAQ's

Shipping

How long does shipping take?

All products are not yet produced. So we need a certain amount of time to produce it. For non customized items, the estimated delivery date is included in the product information and your order confirmation email. We do everything we can to ship it to you as soon as possible.

Once the package is shipped by the courier service, the expected delivery time is 5-7 days for the US.

We are unable to ship to the following destinations:

- Guadeloupe - North Korea - Russia - Belarus - Ecuador - Cuba - Iran - Syria - Ukraine - Afghanistan - Bhutan - Brunei - Chad - Laos - Libya - Mongolia - Samoa - South Sudan - Timor - Leste - Turkmenistan - Yemen

Do you ship worldwide?

Yes, we do. Unfortunately, we are unable to ship to the following destinations:

- Guadeloupe - North Korea - Russia - Belarus - Ecuador - Cuba - Iran - Syria - Ukraine - Afghanistan - Bhutan - Brunei - Chad - Laos - Libya - Mongolia - Samoa - South Sudan - Timor - Leste - Turkmenistan - Yemen

Return

How do I return my item?

Raven Blanche Studio offers print on demand and/or customized products, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if the customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, please contact us within 30 days of product delivery.

Please return item using the address provided on the shipping label.

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return question at raven@ravenblanchestudio.com.

Refunds

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at raven@ravenblanchestudio.com.

Sizing

Sizing

Sizing and Measurement Charts are provided in the product description.

Payment

What currency is your store in?

US Dollar

What payment options do you accept?

We accept all major credit cards and PayPal.